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When are your food distributions?We distribute food at the pantry two times per month on: 1st Wednesday of the month from 11am-1pm 3rd Tuesday of the month from 5pm-7pm We also host a drive through farm wagon on: 2nd & 4th Thursdays of the month from 9-9:30am.
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Who can come for food? How often can I come?Anyone can come to our food pantry. We do not have residency restrictions. For the food pantry (indoor shopping), every household can come one time per month (1st Wednesday 11am-1pm OR 3rd Tuesday 5pm-7pm). For the farm wagon (outdoor drive through), every household can both times every month (2nd and 4th Thursdays 9-9:30am)
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I am a new client. What do I need to bring with me?You will need to fill out a form when you come. We ask for your name, address, birthdate. Also, please have the names and birthdates of every person who is permanently living in your household.
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I need emergency food right now, can you help me?Unfortunately, we are not able to distribute food outside of our normal distribution times. Check out our Get Help tab for additional resources. You can also send us a message and we will try to connect you with additional help near you.
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I need assistance with bills. Can you help me?We do not give any monetary help. Check out our Get Help tab for additional resources. You can also send us a message and we will try to connect you with additional help near you.
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I need assistance for my children. Can I apply directly for CarePortal?CarePortal is a referral program, so applications are submitted only through community partners (schools, health providers, DCS, churches, government and nonprofit agencies). However, we still want to help you get the assistance you need. Send us a message, and we will try to help!
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I represent a community organization. How do we partner with FYCO?We love to collaborate with other organizations in our community. Send us a message on the website, through email or via Facebook or simply call or text us at 260-226-3048.
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What are some ways my company can get involved?We are thrilled to partner with companies in our region. There are several options: Volunteering with us for a food distribution. This is a great time for team building. Host a food drive in your office or factory. This is especially fun if you create a competition to see which department can raise the most items/weight, etc. Allow your employees comp time to come spend the day with us. Sponsor an event. Donate financially. Have something else in mind? We would love to hear your ideas!
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How do we refer a family to the CarePortal program?Child serving agencies in Steuben County can refer families for assistance through CarePortal by assisting the family to fill out our application then submitting it to us via email. Please send it to melissa@HopeHouseFYCO.org. If you have questions about the program, please call or email us!
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Can my organization set up a table at your events (food distributions/community outreach)?Yes! We have over 40 community partners who help us serve our community. While space can be limited during food distributions, we find it important to help connect community serving partners with clients in need. Give us a call to explore ways for you to partner with us.
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How do I volunteer?Please contact us via chat, email melissa@HopeHouseFYCO.org or call or text 260-226-3048 for more information. If you have volunteered with us before, our volunteer sign up page is: Sign Up Results (signupgenius.com)
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How do I donate financially to FYCO Food Pantry?Thank you for thinking of us! You can mail a check directly to us at FYCO Inc. PO Box 970 Fremont, IN 46737 For online donations: Please click the donate link at the top of the page or go to https://givebutter.com/FYCOfood Or, you can contact us via chat, email melissa@HopeHouseFYCO.org or call or text 260-226-3048 and we will set up a time to meet you for your donation.
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How do I donate food?Thank you for thinking of us! You can contact us here on the website via chat or the "contact us" tab, email melissa@HopeHouseFYCO.org or call or text 260-226-3048 and we will set up a time to meet you for your donation.
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What types of food do you accept for donations?We will accept any unopened shelf stable food that is not expired.
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Do you accept other donations (non-food)?We do accept paper goods, cleaning products, toiletries, feminine hygiene products and diapers. *For all other donations (household goods, clothing, furniture, vehicles, stocks, land, etc), contact us and we will discuss donation options.
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Can you accept large (pallet sized or truckload) donations?Yes, we can! We have a large capacity for storage of shelf stable, refrigerated and frozen products. In addition, we have connections with several other food pantries and other non-profits in the region to share products, so we maximize the help to those most in need.
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How do I set up a food drive for the FYCO Food Pantry?Thank you for thinking of us! You can contact us via chat, email melissa@HopeHouseFYCO.org or call or text 260-226-3048 and we will be happy to help you plan your food drive.
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